Legal

Grievance officer

If you have a complaint about how DesiMenus or Oasis SoftApp Services handles your personal data, or about our service, write to our grievance officer.

Grievance officer: Proprietor, Oasis SoftApp Services
Email: mail@oasisservices.in
Address: Oasis SoftApp Services, Baggikhana, Jodhpur, Rajasthan

We acknowledge your complaint within 24 hours and aim to resolve it within 15 days. Please tell us your name, how to reach you and what happened; if it is about an order or a bill, add the outlet's name and the bill or order number.

Diners of an outlet: your orders and bills belong to the outlet you ordered from. To see, correct or erase them, ask the outlet first; we help the outlet respond. If the outlet doesn't, write to us.

Raise a grievance

See also our privacy policy and the list of sub-processors.